FAQ

  • Q: What areas do you service?

    A: Pit Lane Mobile Auto Repair proudly serves the Dallas–Fort Worth metroplex and surrounding areas. We’re based in McKinney, TX and serve within a 30 mile radius. If you’re unsure whether your location is included, contact us and we’ll confirm right away.

  • Q: What types of repairs do you handle?

    A: We take care of most general maintenance, diagnostics, and light-to-medium repairs right at your location. Common services include brake jobs, battery replacement, alternators and starters, belts and hoses, oil changes, tune-ups, and check engine light diagnostics. If a repair requires equipment only a shop can provide, we’ll let you know up front.

  • Q: Do you come to my home or workplace?

    A: Yes — we make car care convenient by coming directly to your home, workplace, or another safe location within our service area. All we need is enough space to work safely around your vehicle.

  • Q: How do I book an appointment?

    A: You can schedule service by texting us, sending an email, or filling out the request form on our website. Once we receive your request, we’ll confirm the details and set up a convenient time for your appointment.

  • Q: How do payments work?

    A: Payment is only due once the job is completed. We accept cash, debit, credit, and digital payments such as Zelle, Cash App, or Venmo. All transactions are processed securely, and you’ll receive a receipt for your records.

  • Q: Do you offer warranties or guarantees?

    A: We stand behind the quality of our work with a 90 day/3,000 mile labor warranty, whichever comes last. If a part fails due to improper installation or a technician-related issue, we’ll cover the labor to make it right. Our goal is to give you peace of mind every time we service your vehicle.